Event ID 16, 17: Case Notes

Description

Hi Marley supports webhooks that will post case note data as a JSON payload during specific events to a designated HTTP(s) Address so that carriers can execute any related automated workflows associated to the case notes (e.g store case note in ClaimCenter Note Section)

Case Note Events  

Here is the list of webhooks that can trigger an HTTP POST request with a case data payload

• Case Note Created [Event ID 16] 
• Case Note Deleted [Event ID 17]

Registering Webhook

Use the following payloads to subscribe to send case notes data using the POST /webhooks/register endpoint

Request Payloads

Note: The Headers array is a optional set of values that can be used to attach specific static headers to each webhook response for any purpose (e.g indicating the type of event, carrier authentication of payload with a token)

{
  "EVENT_ID": 16,
  "HTTP_POST_ADDRESS": "https://mywebaddress.com/casedetails",
  "HEADERS": {
    "key1": "value1"
  }
}

 

[Example] Case Data POST Request

Headers
content-length	456
content-type	application/json
accept	application/json

eventname (CREATE_NOTE | UPDATE_NOTE)
eventid	(16 | 17)
requestid 3796d40a-b897-4ebc-9133-8b302ab5984c


Body
{
  "id": "71429da8-5a33-4903-9c62-b5e12f95eb35",
  "referenceId": "1f6680e5-c66c-4a76-8a6e-aa7816873dcf",
  "author": {
    "id": "1f6680e5-c66c-4a76-8a6e-a047169ccad0",
    "email": "[e-mail]",
    "first": "Steven",
    "last": "Colon"
  },
  "text": "We should ask for more details on the type of animal due to extreme damage",
  "createdAt": "2023-02-01T21:28:08.783Z"
}