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  1. Support Test Sandbox
  2. Integrations
  3. Webhook Guides

Webhook Guides

Learn more about specific webhooks, how they are triggered, and their example responses

  • Event ID 8: Email Transcripts/Media on Case Closure
  • Event ID 27: Opt-In
  • Event ID 28: Opt-Out
  • Consuming Hi Marley Webhooks
  • Event ID 30: Contact Updated
  • Webhook Event ID 23: Case Event
  • Event ID 32: Failed Message Webhook
  • Event ID 1, 2: Opt-Out & Opt-In
  • Event ID 10, 18, 20: Case Closed, Case Reopened, Case Created
  • Event ID 11: Case Transcript on Case Closure
  • Event ID 14: Message
  • Event ID 16, 17: Case Notes
  • Event ID 19: Chatbot
  • Event ID 21: Case Reassigned
  • Event ID 22: Message Updated
  • Retry Failed Webhooks
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